Industry information
  • How to avoid the embarrassment and easily to chat with customers? (Part 2)

    2018-07-23 10:55
    It is not difficult to talk with customers, but it is not easy to build up and let all kinds of customers talk to you freely. Customers like us, they have their own personality, thinking and communication. Therefore, as long as you have a balance and face the conversation between the customers, you will be able to chat with customers without fear. The following continue to bring out the tips of paying attention to customers when chatting.
  • How to avoid the embarrassment and easily to chat with customers? (Part 1)

    2018-07-20 16:37
    Communication between people is an art. When communication is well established, it has powerful energy. If it is not used properly, it will be greatly detrimental to its own interpersonal relationship. In business, no matter what the nature or type of work, the communication between the two parties occupies an important role. In operating a restaurant, in addition to knowing how to communicate with employees and partners, the industry has to learn how to chat with customers. A successful and comfortable dialogue can make customers feel good, and also increase the chances of increasing regular customers.
  • In restaurant business, various customer complaints and countermeasures (Part 7)

    2018-07-20 11:00
    The services pursuit can have many standards. Some owners think that the standard service is the basic guarantee for the quality of the dishes. It is the greatest respect for the customers. Some other owners believe that in this new era, customers want more than just tastebuds, but also include visual senses and restaurant services. Therefore, all the different customers have decided that we will be on the long road to business, and we will face a lot of confusion and examples between the unknown and the customers.
  • In restaurant business, various customer complaints and countermeasures (Part 6)

    2018-07-19 14:33
    As the food for the people, the development of the catering industry has rapidly become a popular item of business as this era. People have to eat, but also from the initial basic requirements to eat enough to eat, even evolved into an artistic pursuit and quality of life.
  • In restaurant business, various customer complaints and countermeasures (Part 5)

    2018-07-19 13:00
    The stable operation of the restaurant must have a stable business philosophy and mature management rules and regulations. The employees at any level can always achieve a unified management system and solutions to solve problems and services. We also understand that careful consideration can not completely rule out complaints or complaints from customers, as long as they can hold a positive attitude and regard it as a kind of supervision, the restaurant can do more. The better, we can turn the negligent complaints into nutrients and pay more attention to future operations.
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